Reid Arnold is the owner of Arnold Mechanical LLC. Reid began his journey in the HVAC industry at the young age of 10 in his family’s small heating and air company. He became more involved in the family business and learned more about the trade as he got older until, at age 21, he started a career in law enforcement. In 2021, Reid left the police department and began providing heating, remodeling, electrical, and plumbing services before focusing his work on HVAC and founding Arnold Mechanical.
Reid joins me today to share what it takes to grow a one-man HVAC and home maintenance company. He describes what it was like to leave the family business, get into law enforcement, and later start his own small business. He explains why he decided to niche down to HVAC after years of providing heating, remodeling, electrical, and plumbing services. Reid also reveals how he’s grown his small business without advertising and underscores the importance of taking the time to improve your skills and understand your trade.
“Be willing to take the time to familiarize yourself with whatever line of work you do. Put in the time to make yourself better and you’ll be unstoppable.” – Reid Arnold
This week on The Owner’s Corner:
- Reid’s background and what it was like to be part of a small, family-owned business
- His thought process behind niching down his business to HVAC services
- What led Reid back to HVAC work after serving in law enforcement
- The first steps Reid took toward making the leap and starting his own business
- Doing what’s right and Reid’s secrets to growing a business through word of mouth
- Donating time and skills to help people in need
- How Reid learned to manage cash flow and other business matters in his services
- Thinking about protecting your business
- “If you’re doing no advertising or the like, getting people’s trust is invaluable. Taking the time to explain things to people with honesty goes so far.” – Reid Arnold
- “For people starting a business, everybody sees the successes—but sometimes there’s more failures than successes.” – Seth Whicker
- “You can have the greatest idea in the world, but if you can’t have cash flow, it’s never going to work.” – Seth Whicker
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